Shipping policy

COVID-19 Updates: Business As Usual


All parcels are insured.

Allow for 1 - 2 business days to process and pack items before tracking number would be automatically generated and sent to your email for live tracking. You may subscribe to USPS or DHL for mobile tracking updates.


Our Los Angeles warehouse is fully stocked with fresh products monthly.
USA Priority Mail + Delivery Confirmation: 2 - 5 business days.
Upgrade Option: USA FedEx/UPS: 1 - 5 business days.

Free shipping for orders above US$450

USPS shipping would be automatically calculated by weight and location for orders below US$450. It usually is about US$10 - US$20.

International DHL Express: 4 - 6 business days
Check DHL Service Information for each country delivery timeline

Free shipping for orders above US$450.
Flat rate of US$20 for orders below US$450.

Parcels will be left outside your doorstep upon delivery.
You will receive an email notification once it's delivered.
We have a 100% delivery guarantee with live tracking updates via email.

Our customer service staff are working from home to answer your inquiries via phone and email.
Thank you for your patronage and support all these years

My Secret Store Team